Enabling people and organisations
Change is often daunting, nerve-wracking and unsettling.
However, I believe that a greater risk is getting caught up in the stress of change and not manoeuvring forward.
Angela Kienle
(née O’Connell) nationality Irish
Future of Work Expert,
Systemic Business Coach,
Mediator & Trainer
I’m passionate about HR, the future of work and enabling change.
Figuring out your future…
Create
OPTIONS
supporting and coaching people through phases of turmoil and upheaval concerning their career or workplace challenges
helping you recognise and alleviate issues that are constantly dragging you down
Develop
STRATEGY
assisting you in developing knowledge and applying trustworthy tools to help you progress in the right direction
providing guidance and support until you are prepared to “break free” and go it alone
Shape
FUTURE
enabling people to design their future career paths and assisting organisations in envisioning the workplaces of tomorrow
supporting you in managing change and in dealing with issues that arise during the change process
Depending on your needs I am either your trainer, your coach or your advisor.
For individuals
Examples
- Young managers in building skills and self-knowledge, laying the foundations for their management careers
- Managers who encounter difficulties with people management and who need a partner to master the soft skills and communicate their own position clearly, but in a way which enables relationship building and consensus development
- Expats who need support and guidance in the new environment or in managing that transition from their home country to their new environment
- Women who want to develop their employability or new career options after a family phase or sabbatical
- Mature individuals who want to redefine and align their career options
- People who need an objective observer to find clarity in the change & upheaval they are experiencing and to prepare accordingly for decision making or negotiations
For organisations
Examples
- Employers who need a facilitator for certain processes (New Work: reconciliation of work and family, new working culture, new leadership) or who want to solve tensions between groups (Facilitation)
- Employers who want to offer women or 50+ target group interesting careers in their organizations and support them in their development (Coaching & Training)
- Employers who want to support foreign employees & their families in dealing with culture shock and establishing themselves in new environment (Coaching)
- Employers who want to bring conflict back to healthy levels in teams (Workplace Mediation)
- HR experts who are encountering problems changing from former working methods and processes to new solutions and approaches and who are encountering difficulties in motivation and the buy-in to new arrangements (Project Mediation)
Irrespective of the size of your organisation or the level of your current expertise in these topics, I customise my services to meet your needs. I mainly work with small and medium sized organisations.
The How …
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Part of this journey involves employers increasingly taking their employees’ needs and requirements into consideration. It also involves employees and employers reaching agreements on what is feasible, without jeopardising company goals or financial bottom lines of the organisations.
This enables employers that build their brand as an employer of choice to lay the foundations to become more flexible and future-orientated. It also facilitates employees in gaining greater work life balance alongside greater satisfaction and engagement at work.
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A solution-driven process, enabling you to reach your goals
Often our solutions approach in challenging or complex situations are distorted by pressure, rash judgments, our restlessness or our personal blind spots. When you confide in me as your coach we work together on breaking out of this limitation. In accordance with Einstein’s motto “question everything”, I focus on active listening and various forms of questioning but also on the application of tools which could help you gain a clearer perspective.
As your coach, I guide and seldom tell. Hence, I build my coaching sessions around enabling you to develop the skills and self-esteem you require to reach your goals.
Knowledge sharing and sparring to facilitate your career or personal development
Whilst in coaching I focus on you activating your resources to help you move forward, in mentoring I become your sparring partner, supporting you in working things out or in progressing with greater determination towards solving issues and problems. In this case the focus is more on sharing experience and “telling”, whilst also supporting you identify solutions that suit your needs or work in your environment.
Personally, as your coach & mentor I believe there is much more to achieving a goal than vision and a plan. Sometimes we need to address those stumbling blocks, head on. Last but not least – to make real progress we need to set ourselves up to win. I enable you to design options and routes that are for you, ones that you can commit to and deliver on.
Conflict, Negotiation & Consensus Development
The basic principle: If we changed the way we view things what might be possible and what could it lead to?
As a facilitator I apply mediative skills to facilitate a dialogue i.e. between individuals and groups, bringing seemingly conflicting interests in a better balance. That way issues are either nipped in the bud or approached at a stage where an awareness of group dynamics and building joint understanding, provide a strong footing for group progress.
As a mediator I am a neutral party, who is “hardwired” to see the bigger picture and the potential. I believe in restoring relationships or at least establishing a fair agreement to go separate ways. I assist parties in finding resolutions in both their interests.
More often than not there are some genuinely good reasons for the others inclinations and actions (iceberg model). Good communication and a guided process assist in clarifying different perspectives, misunderstandings, and working towards common ground. By engaging in the process of consensus development, you not only benefit from a solution to an actual problem but also gain an understanding, of how to approach a situation differently in the future.
As a registered member of the Swiss chamber of commercial mediators I conduct mediations predominately in the workplace in both German and English. If required, I team up with a Co-Mediator from MEDIATIONS-TEAM Basel and Mediators in Bern.
Topics include:
Change & change competence
- Communication, change, change management
- Conflict & consensus development
HR – Future trends and the need for more mediative action?
Career crossroads & career repositioning
Compatibility of work and family life
- Career development for women
- Work and life for men
- Work and care – a silent risk?
Coaching
A solution-driven process, enabling you to reach your goals
Often our solutions approach in challenging or complex situations are distorted by pressure, rash judgments, our restlessness or our personal blind spots. When you confide in me as your coach we work together on breaking out of this limitation. In accordance with Einstein’s motto “question everything”, I focus on active listening and various forms of questioning but also on the application of tools which could help you gain a clearer perspective.
As your coach, I guide and seldom tell. Hence, I build my coaching sessions around enabling you to develop the skills and self-esteem you require to reach your goals.
Mentoring
Knowledge sharing and sparring to facilitate your career or personal development
Whilst in coaching I focus on you activating your resources to help you move forward, in mentoring I become your sparring partner, supporting you in working things out or in progressing with greater determination towards solving issues and problems. In this case the focus is more on sharing experience and “telling”, whilst also supporting you identify solutions that suit your needs or work in your environment.
Personally, as your coach & mentor I believe there is much more to achieving a goal than vision and a plan. Sometimes we need to address those stumbling blocks, head on. Last but not least – to make real progress we need to set ourselves up to win. I enable you to design options and routes that are for you, ones that you can commit to and deliver on.
Facilitation & Mediation
Conflict, Negotiation & Consensus Development
The basic principle: If we changed the way we view things what might be possible and what could it lead to?
As a facilitator I apply mediative skills to facilitate a dialogue i.e. between individuals and groups, bringing seemingly conflicting interests in a better balance. That way issues are either nipped in the bud or approached at a stage where an awareness of group dynamics and building joint understanding, provide a strong footing for group progress.
As a mediator I am a neutral party, who is “hardwired” to see the bigger picture and the potential. I believe in restoring relationships or at least establishing a fair agreement to go separate ways. I assist parties in finding resolutions in both their interests.
More often than not there are some genuinely good reasons for the others inclinations and actions (iceberg model). Good communication and a guided process assist in clarifying different perspectives, misunderstandings, and working towards common ground. By engaging in the process of consensus development, you not only benefit from a solution to an actual problem but also gain an understanding, of how to approach a situation differently in the future.
As a registered member of the Swiss chamber of commercial mediators I conduct mediations predominately in the workplace in both German and English. If required, I team up with a Co-Mediator from MEDIATIONS-TEAM Basel and Mediators in Bern.
Training
Topics include:
Change & change competence
- Communication, change, change management
- Conflict & consensus development
HR – Future trends and the need for more mediative action?
Career crossroads & career repositioning
Compatibility of work and family life
- Career development for women
- Work and life for men
- Work and care – a silent risk?
How I make the difference for you
Qualifications
International business studies, mediation, systemic business coaching
Systemic business coaching
DCV German Coaching Association
Certificate advanced competencies in commercial mediation
DGMV German Society for Commercial Mediation
Accreditation SKWM
Swiss Chamber for Commercial Mediation
Diploma in mediation
Technological University Dublin, Ireland
Certificate in swiss employment law
ZPG Zürich Training Institute Human Resource Management
Employers consultant certification workandcare
German Chamber of Commerce
Various seminares in communication, leadership, future of work
Degree in international business and languages
Technological University Dublin, Ireland
Details
Work in both English and German at native speaker level
Experience
20 years in HR and communication functions across various sectors (SME – multinational corporations). Working since 2007 on topics surrounding new work, work-life balance, aging in the workplace and organisational change
Standards & Ethics
I work in accordance with standards set by or am registered with the following institutions: SKWM, DCV and MII.
SKWM Swiss Chamber for Commercial Mediation
DCV German Coaching Association
MII Mediator’s Institute of Ireland
Details
Expat
Have spent entire career abroad, working through German and building cross-cultural competence
Observation Skills
Adapting to life in new countries has sharpened my senses and helped me to appreciate and accept different approaches and ways of doing things
Bridge Builder
Facilitating the creation of common goals and finding solutions to current challenges, predominantly surrounding change in the workplace
I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
so I understand all too well
the rollercoaster of feelings involved.
so I understand all too well the rollercoaster of feelings involved.
substance, clarity,
a stronger
foundation.
what needs to be looked at
or what could be a contributing factor.
The benefit? – substance, clarity, a stronger foundation.
Overall, I strive towards solutions that stand the Test of time over quick fixes.
I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
so I understand all too well
the rollercoaster of feelings involved.
so I understand all too well the rollercoaster of feelings involved.
substance, clarity,
a stronger
foundation.
what needs to be looked at
or what could be a contributing factor.
The benefit? – substance, clarity, a stronger foundation.
Overall, I strive towards solutions that stand the Test of time over quick fixes.
