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Enabling people and organisations

The working world has evolved significantly over the last number of decades: globalisation, the increased role of women in the workplace, digitalisation. Employees and employers alike face ongoing change.

Change is often daunting, nerve-wracking and unsettling.

However, I believe that a greater risk is getting caught up in the stress of change and not manoeuvring forward.

Angela Kienle

(née O’Connell) nationality Irish

Future of Work Expert,
Systemic Business Coach,
Mediator & Trainer

 

I enable you to understand the implications of developments and future trends on your business or your career development and help you to prepare accordingly.

I’m passionate about HR, the future of work and enabling change.

Figuring out your future…

1

Create

OPTIONS

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supporting and coaching people through phases of turmoil and upheaval concerning their career or workplace challenges

helping you recognise and alleviate issues that are constantly dragging you down

Develop

STRATEGY

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assisting you in developing knowledge and applying trustworthy tools to help you progress in the right direction
providing guidance and support until you are prepared to “break free” and go it alone

Shape

FUTURE

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enabling people to design their future career paths and assisting organisations in envisioning the workplaces of tomorrow
supporting you in managing change and in dealing with issues that arise during the change process

Depending on your needs I am either your trainer, your coach or your advisor.

For individuals

I support individuals who are experiencing career barriers and need a sparring partner to move forward or people who are feel challenged by developments in their working environment.

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Examples

  • Young managers in building skills and self-knowledge, laying the foundations for their management careers
  • Managers who encounter difficulties with people management and who need a partner to master the soft skills and communicate their own position clearly, but in a way which enables relationship building and consensus development
  • Expats who need support and guidance in the new environment or in managing that transition from their home country to their new environment
  • Women who want to develop their employability or new career options after a family phase or sabbatical
  • Mature individuals who want to redefine and align their career options
  • People who need an objective observer to find clarity in the change & upheaval they are experiencing and to prepare accordingly for decision making or negotiations

For organisations

I support organisations who want to support people in demanding situations and phases of change or who want to develop their organisations to meet challenges of the future working world. My work is a combination of coaching, trainings or facilitation of a change process.

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Examples

  • Employers who need a facilitator for certain processes (New Work: reconciliation of work and family, new working culture, new leadership) or who want to solve tensions between groups (Facilitation)
  • Employers who want to offer women or 50+ target group interesting careers in their organizations and support them in their development (Coaching & Training)
  • Employers who want to support foreign employees & their families in dealing with culture shock and establishing themselves in new environment (Coaching)
  • Employers who want to bring conflict back to healthy levels in teams (Workplace Mediation)
  • HR experts who are encountering problems changing from former working methods and processes to new solutions and approaches and who are encountering difficulties in motivation and the buy-in to new arrangements (Project Mediation)

Irrespective of the size of your organisation or the level of your current expertise in these topics, I customise my services to meet your needs. I mainly work with small and medium sized organisations.

The How …

Employees nowadays are looking for more engaging work, greater flexibility, a compatibility of work and family life. Simultaneously, employers seek flexibility from their employees.

Change is happening so fast that they need people who can move with market demands and this pace of change, even the development of more intrapreneurial thinking. Whilst employees are assessing how they can reconcile work and family life, business owners and management are re-thinking how people in their organisations work together and how people are led and managed.

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My focus: preparing and supporting organisations in working together with their employees to find joint solutions to issues concerning the workplace or work culture.

Part of this journey involves employers increasingly taking their employees’ needs and requirements into consideration. It also involves employees and employers reaching agreements on what is feasible, without jeopardising company goals or financial bottom lines of the organisations.

This enables employers that build their brand as an employer of choice to lay the foundations to become more flexible and future-orientated. It also facilitates employees in gaining greater work life balance alongside greater satisfaction and engagement at work.

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Since 2007, I have been committed to supporting both employers and employees on this journey of forging their future together. I apply substantial HR expertise with coaching and mediative techniques to enable or facilitate change on an individual and organisational level.

A solution-driven process, enabling you to reach your goals

Often our solutions approach in challenging or complex situations are distorted by pressure, rash judgments, our restlessness or our personal blind spots. When you confide in me as your coach we work together on breaking out of this limitation. In accordance with Einstein’s motto “question everything”, I focus on active listening and various forms of questioning but also on the application of tools which could help you gain a clearer perspective.

As your coach, I  guide and seldom tell. Hence, I build my coaching sessions around enabling you to develop the skills and self-esteem you require to reach your goals.

Knowledge sharing and sparring to facilitate your career or personal development

Whilst in coaching I focus on you activating your resources to help you move forward, in mentoring I become your sparring partner, supporting you in working things out or in progressing with greater determination towards solving issues and problems. In this case the focus is more on sharing experience and “telling”, whilst also supporting you identify solutions that suit your needs or work in your environment.

Personally, as your coach & mentor I believe there is much more to achieving a goal than vision and a plan. Sometimes we need to address those stumbling blocks, head on. Last but not least – to make real progress we need to set ourselves up to win. I enable you to design options and routes that are for you, ones that you can commit to and deliver on.

Conflict, Negotiation & Consensus Development

The basic principle: If we changed the way we view things what might be possible and what could it lead to?

As a facilitator I apply mediative skills to facilitate a dialogue i.e. between individuals and groups, bringing seemingly conflicting interests in a better balance. That way issues are either nipped in the bud or approached at a stage where an awareness of group dynamics and building joint understanding, provide a strong footing for group progress.

As a mediator I am a neutral party, who is “hardwired” to see the bigger picture and the potential. I believe in restoring relationships or at least establishing a fair agreement to go separate ways. I assist parties in finding resolutions in both their interests.

More often than not there are some genuinely good reasons for the others inclinations and actions (iceberg model). Good communication and a guided process assist in clarifying different perspectives, misunderstandings, and working towards common ground. By engaging in the process of consensus development, you not only benefit from a solution to an actual problem but also gain an understanding, of how to approach a situation differently in the future.

As a registered member of the Swiss chamber of commercial mediators I conduct mediations predominately in the workplace in both German and English. If required, I team up with a Co-Mediator from MEDIATIONS-TEAM Basel and Mediators in Bern.

Predominantly short workshops to two day trainings to strengthen your self-knowledge and your confidence in applying soft skills . However, depending on your requirements or learning goals I can build a program to meet your needs.

Topics include:

Change & change competence

  • Communication, change, change management
  • Conflict & consensus development

HR – Future trends and the need for more mediative action?

Career crossroads & career repositioning

Compatibility of work and family life

  • Career development for women
  • Work and life for men
  • Work and care – a silent risk?
Coaching

A solution-driven process, enabling you to reach your goals

Often our solutions approach in challenging or complex situations are distorted by pressure, rash judgments, our restlessness or our personal blind spots. When you confide in me as your coach we work together on breaking out of this limitation. In accordance with Einstein’s motto “question everything”, I focus on active listening and various forms of questioning but also on the application of tools which could help you gain a clearer perspective.

As your coach, I guide and seldom tell. Hence, I build my coaching sessions around enabling you to develop the skills and self-esteem you require to reach your goals.

Mentoring

Knowledge sharing and sparring to facilitate your career or personal development

Whilst in coaching I focus on you activating your resources to help you move forward, in mentoring I become your sparring partner, supporting you in working things out or in progressing with greater determination towards solving issues and problems. In this case the focus is more on sharing experience and “telling”, whilst also supporting you identify solutions that suit your needs or work in your environment.

Personally, as your coach & mentor I believe there is much more to achieving a goal than vision and a plan. Sometimes we need to address those stumbling blocks, head on. Last but not least – to make real progress we need to set ourselves up to win. I enable you to design options and routes that are for you, ones that you can commit to and deliver on.

Facilitation & Mediation

Conflict, Negotiation & Consensus Development

The basic principle: If we changed the way we view things what might be possible and what could it lead to?

As a facilitator I apply mediative skills to facilitate a dialogue i.e. between individuals and groups, bringing seemingly conflicting interests in a better balance. That way issues are either nipped in the bud or approached at a stage where an awareness of group dynamics and building joint understanding, provide a strong footing for group progress.

As a mediator I am a neutral party, who is “hardwired” to see the bigger picture and the potential. I believe in restoring relationships or at least establishing a fair agreement to go separate ways. I assist parties in finding resolutions in both their interests.

More often than not there are some genuinely good reasons for the others inclinations and actions (iceberg model). Good communication and a guided process assist in clarifying different perspectives, misunderstandings, and working towards common ground. By engaging in the process of consensus development, you not only benefit from a solution to an actual problem but also gain an understanding, of how to approach a situation differently in the future.

As a registered member of the Swiss chamber of commercial mediators I conduct mediations predominately in the workplace in both German and English. If required, I team up with a Co-Mediator from MEDIATIONS-TEAM Basel and Mediators in Bern.

 

Training
Predominantly short workshops to two day trainings to strengthen your self-knowledge and your confidence in applying soft skills . However, depending on your requirements or learning goals I can build a program to meet your needs.

Topics include:

Change & change competence

  • Communication, change, change management
  • Conflict & consensus development

HR – Future trends and the need for more mediative action?

Career crossroads & career repositioning

Compatibility of work and family life

  • Career development for women
  • Work and life for men
  • Work and care – a silent risk?

How I make the difference for you

Qualifications

International business studies, mediation, systemic business coaching


Systemic business coaching
DCV German Coaching Association

Psychopathology for mediators and business coaches
DCV German Coaching Association

Certificate advanced competencies in commercial mediation
DGMV German Society for Commercial Mediation

Accreditation SKWM
Swiss Chamber for Commercial Mediation

Diploma in mediation
Technological University Dublin, Ireland

Certificate in swiss employment law
ZPG Zürich Training Institute Human Resource Management

Employers consultant certification workandcare
German Chamber of Commerce

Various seminares in communication, leadership, future of work

Degree in international business and languages
Technological University Dublin, Ireland


Details


Work in both English and German at native speaker level

Experience

20 years in HR and communication functions across various sectors (SME – multinational corporations). Working since 2007 on topics surrounding new work, work-life balance, aging in the workplace and organisational change

Standards & Ethics

I work in accordance with standards set by or am registered with the following institutions: SKWM, DCV and MII.

Details

Expat

Have spent entire career abroad, working through German and building cross-cultural competence

Observation Skills

Adapting to life in new countries has sharpened my senses and helped me to appreciate and accept different approaches and ways of doing things

Bridge Builder

Facilitating the creation of common goals and finding solutions to current challenges, predominantly surrounding change in the workplace

I believe in solid foundations and lifelong learning.
I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
I believe in solid foundations and lifelong learning.

I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
What you can expect
What you can expect
I welcome change and leaving my comfort zone,
so I understand all too well
the rollercoaster of feelings involved.
so I understand all too well the rollercoaster of feelings involved.
What you can expect
I welcome change and leaving my comfort zone,
so I understand all too well the rollercoaster of feelings involved.
The benefit? –
substance, clarity,
a stronger
foundation.
I delve deeper, see
what needs to be looked at
or what could be a contributing factor.
What you can expect
I delve deeper, see what needs to be looked at or what could be a contributing factor.

The benefit? – substance, clarity, a stronger foundation.
What you can expect
I work with tools, which you can integrate into your own repertoire and use as an inner compass.
What you can expect
What you can expect
I work with tools, which you can integrate into your own repertoire and use as an inner compass.
Overall, I strive towards solutions that stand the test of time over quick fixes.
I will challenge you to look at things differently and validate your own ideas.
What you can expect
What you can expect
I will challenge you to look at things differently and validate your own ideas.

Overall, I strive towards solutions that stand the Test of time over quick fixes.
previous arrow
next arrow
Slider
I believe in solid foundations and lifelong learning.
I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
I believe in solid foundations and lifelong learning.

I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
What you can expect
What you can expect
I welcome change and leaving my comfort zone,
so I understand all too well
the rollercoaster of feelings involved.
so I understand all too well the rollercoaster of feelings involved.
What you can expect
I welcome change and leaving my comfort zone,
so I understand all too well the rollercoaster of feelings involved.
The benefit? –
substance, clarity,
a stronger
foundation.
I delve deeper, see
what needs to be looked at
or what could be a contributing factor.
What you can expect
I delve deeper, see what needs to be looked at or what could be a contributing factor.

The benefit? – substance, clarity, a stronger foundation.
What you can expect
I work with tools, which you can integrate into your own repertoire and use as an inner compass.
What you can expect
What you can expect
I work with tools, which you can integrate into your own repertoire and use as an inner compass.
Overall, I strive towards solutions that stand the test of time over quick fixes.
I will challenge you to look at things differently and validate your own ideas.
What you can expect
What you can expect
I will challenge you to look at things differently and validate your own ideas.

Overall, I strive towards solutions that stand the Test of time over quick fixes.
previous arrow
next arrow
Slider
What you can expect
I believe in solid foundations and lifelong learning.

I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
I believe in solid foundations and lifelong learning.
I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
I allocate time for my own skills and knowledge development so that I can support you in the best possible manner.
What you can expect
What you can expect
What you can expect
What you can expect
I welcome change and
leaving my comfort zone,
so I understand all too
well the rollercoaster of
feelings involved.
I welcome change and leaving my comfort zone,
so I understand all too well
the rollercoaster of feelings involved.
so I understand all too well the rollercoaster of feelings involved.
What you can expect
What you can expect
What you can expect
I delve deeper, see what needs to be looked at or what could be a contributing factor.

The benefit? – substance, clarity, a stronger foundation.
The benefit? –
substance, clarity,
a stronger
foundation.
I delve deeper, see
what needs to be looked at
or what could be a contributing factor.
What you can expect
What you can expect
What you can expect
I work with tools, which
you can integrate into
your own repertoire and
use as an inner compass.
I work with tools, which you can integrate into your own repertoire and use as an inner compass.
What you can expect
What you can expect
What you can expect
I will challenge you to look
at things differently and
validate your own ideas.

Overall, I strive towards
solutions that stand the
Test of time over quick fixes.
Overall, I strive towards solutions that stand the test of time over quick fixes.
I will challenge you to look at things differently and validate your own ideas.
What you can expect
What you can expect
previous arrow
next arrow
Slider